Inside Sales Representative - #1841179

Business Information Group, Inc.


Date: 13/10/2021
City: New Oxford, PA
Contract type: Full time
Business Information Group, Inc.

Join the BIG Team!

BIG is a leader in information technology services and is always seeking motivated and professional individuals to join our team

Why Join Big?

  • Competitive compensation
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account
  • 401K including Company Match
  • Professional development and certifications

What our team has to say about BIG:

“What I like most about BIG is the people. It’s hard for me to believe I’ve been at BIG for 17 years and I think my fellow employees have a lot to do with that.”
Sheridan Palmer

“The best part about BIG is that every day is different and I work with some pretty amazing people.”
Andrea Shue

“The people who work for BIG is what I like most. They are a talented group of people I am so proud to be associated with.”
Ken Jones


The Inside Sales Representative will maintain, foster and create client relationships through solution selling tactics in order to obtain new sales. The responsibilities of the Inside Sales Representative fall into three main categories: pre-sales, sales and post-sale support of hardware, software and client relationship management

Essential Duties and Responsibilities

  • Drive revenue and profit by identifying potential opportunities within the existing account base; building rapport; providing technical information and explanations; preparing proposals
  • Understand client’s specific business needs and challenges through solution selling techniques
  • Meet or exceed revenue and profit goals
  • Secure new sales by answering telephone and e-mail inquiries
  • Prepare business cases and proposals in conjunction with team members
  • Clearly communicate the business value of Business Information Group
  • Use Salesforce.com to manage calendar, territory, pipeline, prospects, clients, and opportunities at a minimum
  • Use Quotewerks for hardware/software quotes
  • Other duties as assigned.

Position Requirements

Competencies

  • Integrity and Trust – is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain
  • Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
  • Drive for Results – can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results
  • Interpersonal Savvy – relates well to all kinds of people-up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably
  • Listening – practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees
  • Written Communication – can write clearly and succinctly in a variety of communication settings ad styles; can get messages across that have the desired effect
  • Informing – provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information
  • Priority Setting – spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks, creates focus
  • Time Management – uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the ore important priorities; gets more done in less time than others; can attend to a broader range of activities

Education, Qualifications & Experience

  • Two years relevant work experience
  • Microsoft Office Skills

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